What is the phone number of VicSapa Train?
In case of any information changes or problems, please contact the WhatsApp/ Zalo/Kakao Talk/ Viber/Line: +84.985 797 247 (Mr Thế) & +843456 84 688 (Ms Phượng)
On which routes does the VicSapa train operate?
The routes of VicSapa Train include: going to Sapa – Lao Cai from Hanoi and return
Where is the difference between SP train and LC train?
SP train is the travel train, intended for tourists visits Sapa by train.
LC train is the market train.
Where is the Hanoi station?
Hanoi station is located at 120 Le Duan str
Where is the Lao Cai station?
Lao Cai station is located at Group 26A, Lao Cai city, Lao Cai province.
Does Vicsapatrain have waiting rooms at Hanoi Station and Laocai Station? Yes, we have waiting rooms at both ends, Hanoi and Laocai. At Hanoi Station, our waiting room is located in the lobby on the first floor, right on the left-hand side. At Laocai, our waiting room is directly opposite Laocai Station and is only a 2-minute walk away.
Does Vicsapatrain have waiting rooms at Hanoi Station and Laocai Station?
Yes, we have waiting rooms at both ends, Hanoi and Laocai. At Hanoi Station, our waiting room is located in the lobby on the first floor, right on the right-hand side. At Laocai, our waiting room is directly opposite Laocai Station and is only a 2-minute walk away.
How to find Vic Vip room at Hanoi train Station?
Very easy to find Vic Vip room at the lobby of Hanoi train staion, we open Vip room from 8.00pm to change ticket for the customer.
What time we need to be at Hanoi train station to redeem the train ticket?
About 1 hour before the trains leave, we have Vip room at the lobby of the station and my staff be there to change ticket for you
What time the train leave from Hanoi to Laocai and return?
From Hanoi to Laocai
SP3:10.00 PM
From Lao cai to Hanoi:
SP4: 9.30 PM
How to get train ticket after we booked train ticket with Vic Sapa train?
Our Vic Sapa train will send voucher for you via email or Whatsaff after you booked and on the day depart collect train ticket at our Vic Sapa train Counter
How can one distinguish the official website of Vicsapatrain?
We only have one official website, which isWe also collaborate with Klook and Baolau and another travel agent for sales. However, please note that direct online train ticket bookings are only possible through our official website Vicsapatrain.com
Vicsapa.com is FAKE Website right? Yes! Vicsapa.com is FAKE Website! This website is a fraudulent site that attempts to deceive customers by falsely claiming that our trains have ceased operations and persuading them to switch to other trains. Therefore, please be vigilant and extremely caution with any transactions involving that website and the representative named Mrs. Hanh Nguyen!
Is there any Air-conditioner at Vic cabin ?
Yes there is a central air-conditioner which is used for the whole train. Therefore, we cannot turn it off but there are places on the ceiling that you can turn down a little bit if the air-conditioning is too strong.
Does Vic Sapa train have own toilet in each private cabin?
No, there are 2 toilets for each platform of Vic Sapa train
Is there any restaurant in Vic Sapa train?
No, just snacks and bread is sold by government staff so please consider and ask for the prices before you take anything
Is there any food in Vic Sapa train cabin?
Yes, there is snack, water, fruit, tea , coffee, toothbrush & toothpaste all of these things are free
Can we choose the gender of the customer who share the cabin with?
No can not, that was randam choice please
